Purpose – This paper focuses on the university science park incubator element of the technology transfer process where knowledge in a variety of forms needs to be retained and maintained. The aim is to investigate the networking competencies of stakeholders involved in the university...

Purpose – The purpose of this paper is to explore the theoretical understanding and practical application of lead benchmarking and performance measurement as a way to achieve organisational change. Design/methodology/approach – The paper combines a theory building/theory testing approach....

Purpose: The purpose of this paper is to explain how value is co-created in a many-to-many (MTM) context. The authors use a case study of a non-governmental service delivery consortium engaging multiple actors to examine how value is co-created beyond the buyer-supplier dyad....

Purpose – The purpose of this paper is to examine the development of knowledge management (KM) in China and its Western origins. Design/methodology/approach – The paper is developed by exploring the existing KM survey results in China. Discussions from KM surveys into Chinese KM practices...

The aim of this paper is to improve the understanding and inter‐relationship of both the people and technical aspects of knowledge management. Studies in knowledge management indicate that there can be an over‐emphasis on technology to the exclusion of adequate people/quality planning, or,...

Purpose – The purpose of this paper is to explore the effects of knowledge management (KM) on three organizational sectors. Design/methodology/approach – This paper undertakes a dual theory building/testing approach. Through the development of a multi‐factor KM model, known as the MeCTIP...

Purpose – The majority of knowledge management theory and practice literature is based on, and relates to, western and Japanese business environments and related assumptions. A number of generic knowledge management cross sectional studies based on Chinese organizations have taken place; however...