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Promotion in call centres: opportunities and determinants
Gorjup, María Tatiana; Valverde, Mireia; Ryan, Gerard - In: Journal of European industrial training 32 (2008) 1, pp. 45-62
Persistent link: https://www.econbiz.de/10007979065
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Distributing HRM responsibilities: a classification of organisations
Valverde, Mireia; Ryan, Gerard; Soler, CeferY - In: Personnel review : a professional journal reporting new … 35 (2006) 6, pp. 618-636
Persistent link: https://www.econbiz.de/10007295744
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"Variety is the spice of life" ... but is it so in HRD? A discussion on the convenience of defining the discipline
Cascon-Pereira, Rosalia; Valverde, Mireia - In: International journal of learning and intellectual … 3 (2006) 1, pp. 14-28
Persistent link: https://www.econbiz.de/10007260607
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Mapping out devolution: an exploration of the realities of devolution
Casc¾n-Pereira, RosalYa; Valverde, Mireia; Ryan, Gerard - In: Journal of European industrial training 30 (2006) 2-3, pp. 129-151
Persistent link: https://www.econbiz.de/10007273486
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Human resource management in the Spanish call centre sector: the bird cage model of call centre work
Mart-Aud, Neus; Valverde, Mireia; Heraty, Noreen - In: The international journal of human resource management 24 (2013) 2, pp. 308-329
Persistent link: https://www.econbiz.de/10010054395
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Articulating the Meanings of Collective Experiences of Ethical Consumption
Papaoikonomou, Eleni; Valverde, Mireia; Ryan, Gerard - In: Journal of business ethics : JOBE 110 (2012) 1, pp. 15-33
Persistent link: https://www.econbiz.de/10010022089
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VIII Objetivo satisfacción: conceptos y evidencias del impacto de la satisfacción del trabajador en la satisfacción del consumidor.
Margalef, Fanny; Valverde, Mireia; Tatiana Gorjup, María; … - In: Boletín de estudios económicos 66 (2011) 203, pp. 337-351
Persistent link: https://www.econbiz.de/10009334682
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An examination of the quality of jobs in the call center industry
Valverde, Mireia; Ryan, Gerard; Gorjup, María Tatiana - In: International advances in economic research : IAER ; an … 13 (2007) 2, pp. 146-156
Persistent link: https://www.econbiz.de/10009955479
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Temporary Work in Coordinated Market Economies: Evidence from Front-Line Service Workplaces
Shire, Karen A.; Mottweiler, Hannelore; Schönauer, Annika - In: ILR review : a publication of the New York State School … 62 (2009) 4, pp. 602-617
Persistent link: https://www.econbiz.de/10008283221
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INTERNAL MARKETING OF KNOWLEDGE: THE MK-KM MODEL
Rabassa, Noemí; Valverde, Mireia; Villarroya, Matilde; … - In: Alta dirección 44 (2008) 259-260, pp. 32-46
Persistent link: https://www.econbiz.de/10008135569