There has been an explosion of new forms of communications media for interpersonal communication. There is anecdotal evidence of people suffering from 'information overload' as a result of these developments. This paper presents the results from, and analysis of, a case study of a perceived...

This paper describes work carried out at the University of York; its contents do not represent the views or opinions of BT. It provides an example of how insights into the field of IS can be gained by looking at it from the perspective of other academic disciplines. Based on the idea that...

Within the Knowledge Management context, there is growing interest in computer support for group knowledge sharing and the role that Communities of Practice play in this. Communities of Practice are groups of individuals with a common purpose and who share some background, language or...

This article explores some of the challenges faced when managing virtual teams, in particular the role played by trust and identity in virtual teams. It outlines why teams and virtual teams have become a valuable part of the modern organization and presents ten short case studies that illustrate...