Purpose – The knowledge economy and the knowledge work that fuels it have created much debate in relation to the types of workers it requires and how they should be managed. The central issue is that “knowledge workers” are only valuable while possessing a body of knowledge to utilise in...

Purpose – The purpose of this paper is to investigate the use of high-value manufacturing (HVM) concepts in Scottish SMEs and define how they are being used to gain competitive advantage. Design/methodology/approach – Cross-sectional research carried out using a large-scale survey of 435...

Purpose – The purpose of this paper is to discuss the nature of contemporary work. There is much discussion surrounding the meaning of the term knowledge worker and the value these workers generate for the organisation. This paper agrees that the value to organisations of workers who possess...