Burton, Jonathan; Laurie, Heather; Lynn, Peter - In: Journal of the Royal Statistical Society Series A 169 (2006) 3, pp. 459-478
Survey organizations often attempt to 'convert' sample members who refuse to take part in a survey. Persuasive techniques are used in an effort to change the refusers' minds and to agree to an interview. This is done to improve the response rate and, possibly, to reduce non-response bias....