A clear understanding of customer needs is key to the success of new product development and customer-centric product design. Online reviews, particularly initial reviews, are commonly used as effective sources for mining customer requirements. Although customers may post truer and more...

The control chart with cumulative count of conforming (CCC) items is very useful for high-quality processes. The current research of CCC chart performance with parameter estimation is focusing on the fixed sampling interval (FSI) scheme. In this paper, we investigate the effect of performance of...