Purpose – The purpose of this paper is to understand what are the benefits in terms of improvement of performances that a local government organization (LGO) can achieve embracing ISO 9001 certification as a strategy. This research is aimed at contributing to the answering of this question by...

Marketing strategy, strategic planning and corporate social responsibility: an exploratory research -- Sustainable knowledge management and the outsourcing of core competences-Does that fit together? Initial insights from a literature review -- The role of culture in a sustainable built...