Cubo, Catarina; Oliveira, Rui; Fernandes, Ana Cristina; … - In: International Journal of Quality & Reliability Management (2021)
Purpose: This paper aims to present and discuss an innovative maturity model (MM) to assess supply chain quality management (SCQM). The SCQM MM can be used to guide organizations in the development and improvement of quality in their supply chains (SCs). Additionally,...