Das Ziel des Buches ist die Darstellung der mit dem Einsatz moderner Informationstechnologie verbundenen organisatorischen Gestaltungspotentiale. Ausgangspunkt ist die Entwicklung der Workflowmanagementsysteme, die erstmals eine durchgängige Unterstützung aller Verwaltungsprozesse bei...

This article examines the perceived value of continuing education courses and discusses how value is related to satisfaction, value for money judgements and willingness to pay for education. Data was collected through an online survey at four universities in two nations. A four-factor value...

This article examines the perceived service value and related constructs such as satisfaction and willingness to pay for educational services. Data was collected from 661 students in New Zealand (The University of Auckland and The University of Waikato) and Austria (Uni for Life Graz and...