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INTELLIGENCE - RESEARCH BRIEF - Predicting Customer Choices - Recent research has greatly improved management's ability to anticipate customer wants.

Verma, Rohit; Plaschka, Gerhard - In: MIT sloan management review 47 (2005) 1, pp. 5

Persistent link: https://www.econbiz.de/10006231466

Exploring the Linkages Between Quality System, Service Quality, and Performance Excellence: Service Providers' Perspectives

Cook, Lori S.; Verma, Rohit - In: Quality management journal : QMJ 9 (2002) 2, pp. 44-56

Persistent link: https://www.econbiz.de/10005943431

An analysis of the supplier selection process

Verma, Rohit; Pullman, Madeleine E. - In: Omega 26 (1998) 6, pp. 739-750

Customers select suppliers based on the relative importance of different attributes such as quality, price, flexibility, and delivery performance. This study examines the difference between managers' rating of the perceived importance of different supplier attributes and their actual choice of...

Persistent link: https://www.econbiz.de/10005334002

Using conjoint analysis to help design product platforms

Moore, William L.; Louviere, Jordan J.; Verma, Rohit - 1998

Persistent link: https://www.econbiz.de/10000996257

Doctoral Student Issues. "Want to Launch a Successful Academic Career? Then Build a Multi-Disciplinary Foundation,"

Verma, Rohit - In: Decision line 34 (2003) 4, pp. 11-12

Persistent link: https://www.econbiz.de/10008215318

SPECIAL REPORTS - Service Management Miniconference: "Designing Value-added Services: An Evolving Research Stream"

Verma, Rohit; Plaschka, Gerhard - In: Decision line 32 (2001) 5, pp. 34-37

Persistent link: https://www.econbiz.de/10008216713

FEATURES - International Issues - "International Teaching Early in an Academic Career"

Verma, Rohit; Boyer, Kenneth K.; Youngdahl, William E. - In: Decision line 30 (1999) 5, pp. 4-7

Persistent link: https://www.econbiz.de/10008218173

Production-Operations Management. "My Operations Management Students Love Linear Programming"

Verma, Rohit - In: Decision line 28 (1997) 4, pp. 9-12

Persistent link: https://www.econbiz.de/10008219924

Self-service technology and online financial service choice

Ding, Xin; Verma, Rohit; Iqbal, Zafar - In: International journal of service industry management : IJSIM 18 (2007) 3-4, pp. 246-268

Persistent link: https://www.econbiz.de/10007766149

History of offshoring knowledge services

Metters, Richard; Verma, Rohit - In: Journal of operations management : publ. quarterly by … 26 (2008) 2, pp. 141-147

Persistent link: https://www.econbiz.de/10007911963

A service of the