Goldkuhl, Göran; Lind, Mikael - In: Business Process Management Journal 14 (2008) 6, pp. 761-777
Purpose – The purpose of this paper is to contrast two views, a transformative and a coordinative view, on business process management (BPM) in order to propose an integrated view. Design/methodology/approach – The investigation has been made with the purpose of developing a synthesis of...