Similar Search Results

Labour productivity measurement through classification and standardisation of products

Salehi, Mohammadreza; Shirouyehzad, Hadi; Dabestani, Reza - In: International journal of productivity and quality … 11 (2013) 1, pp. 57-72

Persistent link: https://www.econbiz.de/10009704269

A DEA approach for comparative analysis of service quality dimensions with a case study in hotel industry

Shirouyehzad, Hadi; Lotfi, Farhad Hosseinzadeh; Shahin, … - In: International journal of services and operations management 12 (2012) 3, pp. 289-308

Persistent link: https://www.econbiz.de/10009574594

Performance evaluation of hotels by data envelopment analysis based on customers' perception and gap analysis

Shirouyehzad, Hadi; Lotfi, Farhad Hosseinzadeh; Shahin, … - In: International journal of services and operations management 12 (2012) 4, pp. 447-467

Persistent link: https://www.econbiz.de/10009576346

Proposing a hybrid method based on DEA and ANP for ranking organizational units and prioritizing human capital management drivers

Tavakoli, Mohammad Mehdi; Shirouyehzad, Hadi; … - In: Journal of modelling in management 11 (2016) 1, pp. 213-239

Persistent link: https://www.econbiz.de/10011479745

A comparative study of ordinary and fastidious customers' priorities in service quality dimensions

Dabestani, Reza; Shahin, Arash; Shirouyehzad, Hadi; … - In: Total quality management & business excellence : an … 28 (2017) 3/4, pp. 331-350

Persistent link: https://www.econbiz.de/10011723613

Importance-performance analysis of service quality dimensions for the customer groups segmented by DEA : the case of four star hotels

Dabestani, Reza; Shahin, Arash; Saljoughian, Mohammad; … - In: International journal of quality & reliability management 33 (2016) 2, pp. 160-177

Persistent link: https://www.econbiz.de/10011459948

Evaluating the efficiency of the commercial banks admired in Fortune 500 list : using data envelopment analysis

Saljoughian, Mohammad; Shirouyehzad, Hadi; Khajeh, Elaheh; … - In: International journal of productivity and quality … 26 (2019) 1, pp. 58-73

Persistent link: https://www.econbiz.de/10012027747

Simulation process of Isfahan post office using Arena

Sharifi, Somaye; Sajadi, Sayed Mojtaba Sajadi; … - In: International journal of services and operations management 17 (2014) 1, pp. 50-66

Persistent link: https://www.econbiz.de/10010389453

Performance evaluation and ranking of organisational units with the human capital management approach using data envelopment analysis : a case study

Hadi Shirouyehzad; Mohammad Mahdi Tavakoli - In: International journal of logistics systems and management 16 (2013) 4, pp. 365-385

Persistent link: https://www.econbiz.de/10010412209

A feasibility study of the implementation of total quality management based on soft factor

Shahin, Arash; Dabestani, Reza - In: Journal of Industrial Engineering and Management (JIEM) 4 (2011) 2, pp. 258-280

Purpose: The aim of this paper is to examine the feasibility of implementing TQM based on soft factors, which can influence the successful implementation of TQM. Design/methodology/approach: A framework has been developed for the TQM soft factors based on literature review and respectively,...

Persistent link: https://www.econbiz.de/10011938969