Researchers have recently been able to understand organizations at an unprecedented level of detail using new digital records and electronic communication data. However, while digital communication is important in the modern workplace, face-to-face interaction still represents a large and...

In this research we examine whether conversational dynamics occurring within the first five minutes of a negotiation can predict negotiated outcomes. In a simulated employment negotiation, micro-coding conducted by a computer showed that activity level, conversational engagement, prosodic...

In this paper we present a two-phase study undertaken to experimentally study in a real world setting the effects of social group strength and how to increase the strength of groups in the workplace. In the first phase of our study we measured interactions between workers at the call center of a...

Observing social changes in organizations and their effects on how employees feel about their jobs at a micro scale has been extremely difficult due to the lack of measurement tools. Using wearable sensors, e-mail data and daily surveys, we were able to study in detail how job satisfaction is...

Crowdsourcing has become an indispensable tool in the behavioral sciences. Often, the “crowd” is considered a black box for gathering impersonal but generalizable data. Researchers sometimes seem to forget that crowdworkers are people with social contexts, unique personalities, and lives. To...

Generative AI is set to become a critical technology for our modern economies. If we are currently experiencing a strong, dynamic competition between the underlying foundation models, legal institutions have an important role to play in ensuring that the spring of foundation models does not turn...

This paper describes first results of an ongoing research effort using real time data collected by social badges to correlate temporal changes in social interaction patterns with performance of individual actors and groups. Towards that goal we analyzed social interaction among a team of...