Ostadi, Bakhtiar; Aghdasi, Mohammad; Kazemzadeh, Reza … - In: Journal of industrial engineering and management : JIEM 3 (2010) 3, pp. 494-511
products and good services to customers. The more the companies know about the benefits if quality management systems such as … in companies considering a number of benefits. In this paper, we carry out an empirical study in order to verify the … importance these benefits and ranking them based on the value of importance. Finally, the study tends to provide a reference …