methodology: DMAIC (define, measure, analyse, improve and control) principle of case study research. Hysteresis, the key … problem. During DMAIC phases, the critical factors that affect hysteresis performance are identified for continuous quality … DMAIC methodology can be applied to reduce defects and achieve quality improvement in Company B. This study can be referred …

and benefits of ISO 9001 certification. Social implications: This research work casts some light on the evolution of …

state of the standard in Swedish industry. This study is focused on motives for implementation, perceived benefits and key …. The overall benefits which the companies gain from the standard showed dependence on the motivation which initiated the …

Offers an integrative perspective of quality function deployment (QFD), including its benefits and shortcomings. By …

Quality”, established with the aim of analyzing the impact / benefits received by the tourism industry arising from the … descriptive analysis of the benefits perceived by the hotels, as well as an analysis of T-Student and ANOVA in order to identify … whether their differences depending on the perceived benefits certain variables that define the characteristics of tourist …

certified organisations. The paper aims to identify the anticipated benefits of the changes in the series, as well as the main … barriers and pitfalls that may deprive organisations of these benefits. Design/methodology/approach – The paper combines the …. Findings – The paper finds that although the revised series of standards may offer important benefits to the certified …

the pay‐offs, or expected benefits, to an organisation which successfully adopts the approach. Design …