Purpose – The efficiency and effectiveness of reverse logistics (RL) is dependent on collection methods as the collection activities are critical in determining the economic viability of the entire recovery chain. The purpose of this paper is to evaluate the various collection methods used in...

Purpose – The purpose of this paper is to study the performance measures of world class manufacturing (WCM) and to establish relationship among them using interpretive structural modeling (ISM). Design/methodology/approach – The research paper presents a blend of theoretical framework and...