Purpose – The purpose of this paper is to determine the state-of-the-art in socially responsible sourcing (SRS) research, leading to an agenda for further work; and to evaluate the use of theory in this context. SRS is defined as the upstream social issues within the sustainability literature,...

Purpose – The purpose of this paper is to investigate why developing country suppliers are adopting socially sustainable practices and how the implementation process is both impeded and enabled. Design/methodology/approach – A multi-case study approach is adopted based on four ready made...

Purpose The purpose of this paper is to empirically investigate effective management strategies for 14 sources of supply chain uncertainty, with a particular emphasis on uncertainties or strategies that involve ethical issues. Design/methodology/approach Manufacturing strategy theory,...

Effective coordination is an important determinant of performance in globally dispersed offshored operations. This is an under-researched area particularly regarding the contextual factors that drive the choice of coordinating modes, and whether the most effective coordinating modes depend on...

The Customer Enquiry Management (CEM) process is of strategic importance to non-Make-To-Stock companies but few empirical studies have explored the CEM practices adopted by firms in practice. A study on the Italian capital goods sector by Zorzini, Hendry, Stevenson, and Pozzetti (2008) provides...

Subcontracting can be an important means of overcoming capacity shortages and of workload balancing, especially in make-to-order companies characterized by high variety, high demand variation and a job shop configuration. But there is a lack of simple, yet powerful subcontracting rules suitable...

Card-based systems can be simple yet effective means of controlling production. But existing solutions, such as Kanban, do not typically apply to the job shops often found in make-to-order companies. In response, a card-based approach to Workload Control known as COBACABANA – COntrol of...