We study capacity competition in a service environment where the arrival rates are highly seasonal (e.g., lunch time rushes) and customers are time sensitive, so may depart without receiving service if the waiting time is too long. As a stepping stone for the competitive model, we begin by...

Agribusiness supply chains involve more sources of uncertainty than typical manufacturing supply chains due to attributes such as long supply lead-times, seasonality, and perishability. Therefore, it is critical but challenging to mitigate risks in agribusiness supply chains. However, the extant...

PurposeEmpty container trucks may cause a deficit in transport capacity and contribute to congestion and emissions in the port territory. Reengineering of the container truck hauling process to introduce truck-sharing arrangements using the truck appointment system has the potential of reducing...

This article studies the performance of wholesale pricing when the supply chain partners' fairness concerns are private information. We find that some properties of wholesale pricing established under complete information hold under incomplete information as well. First, wholesale pricing can...

This paper defines and explores a dual-serving problem from the lens of inventory management. The problem arises when a supplier faces two different types of demand, i.e., one that is very frequent and regular, but in small quantities, while the other is sporadic and irregular, but in very large...

Industry 4.0 connotes a new industrial revolution centered around cyber-physical systems. It posits that the real-time connection of physical and digital systems, along with new enabling technologies, will change the way work is done, and therefore, how work should be managed. It has the...