Fisher’s (1997) conceptual framework of building efficient supply chains for functional products and responsive supply chains for innovative products is one of the earliest and most widely discussed guidelines in supply chain management. Previous research has largely focused on qualitative and...

This paper analyzes the United States Medicare hospice reimbursement policy. The existing policy consists of a daily payment for each patient under care with a global cap of revenues accrued during the Medicare year, which increases with each newly admitted patient. We investigate the...

We investigate the situation where a customer experiencing an inventory stockout at a retailer potentially leaves the firm's market. In classical inventory theory, a unit stockout penalty cost has been used as a surrogate to mimic the economic effect of such a departure; in this study, we...

Hospital emergency departments (EDs) typically rely on central laboratories to analyze patient samples for the purposes of diagnosing and treating patients. Point-of-care testing (POCT) is a process redesign that shifts the analysis of samples from the central lab to the ED. Using a queueing...

Consumer reaction to (non)responsible sourcing (i.e., boycotting non-responsible firms and paying more for certified versions of products) determines firms’ sourcing strategies in a given market. Based on evidence from the marketing literature, in this paper we assume that the type of consumer...

There are many types of innovation used by companies along different dimensions. Here our focus is on innovation designed to improve the competitive capabilities of efficiency and responsiveness. We ask whether such innovation is uniformly good and find that it is not. We examine the mediating...

This study examines the effect of changes in the number of shipping lines on port charges and profits. A two-stage noncooperative game-theoretic model with two ports and multiple identical shipping lines is developed. In the first stage, the ports decide their container handling charges, and in...