Section A. Soft power as a form of competitive advantage -- Section B. Collaborative working in a competitive environment -- Section C. Becoming a learning organisation -- Section D. Minimising non-productive use of scarce resources.

Disputes are inevitable in construction projects. Skills in dispute resolution should be part of the toolkit of any practitioner in a managerial position. Dispute resolution procedures such as litigation, arbitration, mediation, dispute adviser and negotiation are widely practised. However,...

The main task of contractors' estimators is to predict the likely costs involved in executing a future project. This is an onerous job as any errors made can undermine project success and ultimately reduce the contractors' profit margins. The inherent uncertainty of most construction work,...

Construction projects involve numerous stakeholders, and their satisfaction could directly influence the performance of subsequent projects. Driven by a desire to improve project success, the critical satisfaction factors pertinent to the construction management process should be identified. In...

Procurement selection continues to be topical, and several advanced studies have been reported. One of the key concerns of procurement selection is how to enhance objectivity. A selection method developed using multi-attribute utility technology (MAUT) and the analytical hierarchy process (AHP)...