performance by using firm, corporate group, and country level information for the European broadband market between 2002 and 2010 …. Three measures of firm performance are used, namely: market share, revenue and productivity. Special attention is paid to … differences in the impact on the performance measures depending on a firm’s position as either a market incumbent or entrant. We …

performance, the authors contend that it is necessary to better understand how customer stakeholders perceive firms' environmental …

diversity, functional diversity and governance mode – affect the financial and innovation outcomes of offshoring. Design … that: location diversity shows a significant “flipped S-shape” relationship with innovation outcomes, but has a negative … impact on financial outcomes, functional diversity has a significant and positive effect on innovation outcome and the use of …

a research model that considers the impact of SCQM practices on firm performance. Design/methodology/approach – Based on … of firm performance was also developed, including three aspects: operational performance, customer satisfaction and … financial performance. Findings – An innovative conceptual framework that provides a comprehensive picture covering core …