Similar Search Results

Development and validation of a scale for measuring city image

Acharya, Alok; Rahman, Zillur - In: International journal of business excellence : IJBEX 25 (2021) 3, pp. 345-369

Persistent link: https://www.econbiz.de/10012798370

Commentary on progressing understanding of online customer engagement : recent trends and challenges

Ul Islam, Jamid; Rahman, Zillur; Connolly, Regina - In: Journal of internet commerce 20 (2021) 4, pp. 403-408

Persistent link: https://www.econbiz.de/10012801971

Reconceptualising service firm marketing capability : scale development and validation

Kamboj, Shampy; Rahman, Zillur - In: International journal of business information systems : … 29 (2018) 4, pp. 502-534

Persistent link: https://www.econbiz.de/10011981376

Customer engagement and employee engagement : systematic review and future directions

Chandni, Shumaila; Rahman, Zillur - In: The service industries journal 40 (2020) 13/14, pp. 932-959

Persistent link: https://www.econbiz.de/10012292979

Gender, loyalty card membership, age, and critical incident recovery : do they moderate experience-loyalty relationship?

Khan, Imran; Fatma, Mobin; Shamim, Amjad; Joshi, Yatish; … - In: International journal of hospitality management 89 (2020), pp. 1-10

Persistent link: https://www.econbiz.de/10012293824

The role of consumer engagement in recovering online service failures : an application of service-dominant logic

Ul Islam, Jamid; Rahman, Zillur; Hollebeek, Linda D. - In: Handbook of research on customer engagement, (pp. 456-469). 2019

Persistent link: https://www.econbiz.de/10013163406

Brand hate : a literature review and future research agenda

Aziz, Rahila; Rahman, Zillur - In: European journal of marketing 56 (2022) 7, pp. 2014-2051

Persistent link: https://www.econbiz.de/10013352678

Artificial intelligence and value co-creation : a review, conceptual framework and directions for future research

Chandra, Baby; Rahman, Zillur - In: Journal of service theory and practice 34 (2024) 1, pp. 7-32

Persistent link: https://www.econbiz.de/10014525994

Integrating Corporate Sustainability and Sustainable Development Goals : Towards a Multi-Stakeholder Framework

Singh, Avinash Pratap; Rahman, Zillur - 2022

The United Nations Sustainable Development Goals (SDGs) are a basket of major global challenges. No business is untouched by the challenges presented by the SDGs. The SDGs are well connected with the three pillars of corporate sustainability. This research paper has two unique properties: first,...

Persistent link: https://www.econbiz.de/10014243976

ICT induced factors influencing online buying behaviour of customers : a literature review

Tyagi, Harsha; Rahman, Zillur - In: International journal of business innovation and … 30 (2023) 4, pp. 453-475

Persistent link: https://www.econbiz.de/10014293995