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Identification and Prioritization of Barriers to Total Quality Management Implementation in Service Industry : An Analytic Hierarchy Process Approach

Talib, Faisal; Rahman, Zillur - 2016

Purpose – Despite the potential benefits of total quality management (TQM) articulated by quality experts and practitioners, these benefits are not easy to achieve in practice. Many service industries have found difficult to implement TQM successfully. The present study investigates and...

Persistent link: https://www.econbiz.de/10014035292

Decision support model for evaluation and selection of Third Party Logistics service providers

Qureshi, M. N.; Kumar, Dinesh; Kumar, Pradeep - In: International journal of logistics systems and management 4 (2008) 3, pp. 255-281

Persistent link: https://www.econbiz.de/10009867427

Framework for benchmarking logistics performance using fuzzy AHP

Qureshi, M. N.; Kumar, Pradeep; Kumar, Dinesh - In: International journal of business performance and … 1 (2009) 1, pp. 82-98

Persistent link: https://www.econbiz.de/10009889911

Selection of transportation company : an analytic network process approach

Qureshi, M. N.; Kumar, Pradeep; Kumar, Dinesh - In: The ICFAI University journal of supply chain management … 6 (2009) 2, pp. 26-38

Persistent link: https://www.econbiz.de/10009050945

Study of multi-commodity network flow problem for the patient distribution system

Malairajan, R. A.; Ganesh, K.; Qureshi, M. N.; … - In: International journal of logistics systems and management 12 (2012) 1, pp. 70-88

Persistent link: https://www.econbiz.de/10010003640

Framework for benchmarking logistics performance using fuzzy AHP

Qureshi, M. N.; Kumar, Pradeep; Kumar, Dinesh - In: International journal of business performance and … 1 (2009) 1, pp. 82-98

Persistent link: https://www.econbiz.de/10003907212

DIALING : heuristic to solve integrated resource allocation and routing problem with upper bound

Malairajan, R. A.; Ganesh, K.; Qureshi, M. N.; Sivakumar, P. - In: International journal of value chain management : IJVCM 5 (2011) 3/4, pp. 281-303

Persistent link: https://www.econbiz.de/10009384649

Special issue: Logistics services for effective supply chains

Qureshi, M. N. (contributor) - 2012

Persistent link: https://www.econbiz.de/10009614071

Study and suggestions on inbound logistics for vehicle utilisation : a case study

Ganesh, K.; Malairajan, R. A.; Qureshi, M. N.; … - In: International journal of innovation and sustainable … 6 (2012) 3, pp. 237-264

Persistent link: https://www.econbiz.de/10009625663

Supply chain performance measurement : an exporatory study

Bulsara, Hemantkumar P.; Qureshi, M. N.; Patel, Hiren - In: International journal of logistics systems and management 18 (2014) 2, pp. 231-249

Persistent link: https://www.econbiz.de/10010402025