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Online revenue enhancement: a study of website design impact on customer trust

Duh, Fu-Yann; Hu, Linda; Shang, Jen S.; Chow, Tai-Hwa - In: International Journal of Revenue Management 1 (2007) 3, pp. 293-313

This research examines the website design factors that influence the trust in online bookstores. The success of an online store to a great extent depends upon the credibility of its website. The survey results show that security, interaction, and navigation functionality are design constructs...

Persistent link: https://www.econbiz.de/10008539550

A Crane Scheduling Problem in a Computer-Integrated Manufacturing Environment

Matsuo, Hirofumi; Shang, Jen S.; Sullivan, Robert S. - In: Management Science 37 (1991) 5, pp. 587-606

This paper addresses a crane scheduling and machine layout problem in a Computer Integrated Manufacturing (CIM) Environment. A single crame is used to move all the Work-in-Process (WIP) in the system. The overall system objective is to maximize the yield rate subject to the flow time limit of...

Persistent link: https://www.econbiz.de/10009204066

Multicriteria facility layout problem: An integrated approach

Shang, Jen S. - In: European Journal of Operational Research 66 (1993) 3, pp. 291-304

Persistent link: https://www.econbiz.de/10005329782

Group decision-making: Head-count versus intensity of preference

Saaty, Thomas L.; Shang, Jen S. - In: Socio-economic planning sciences : the international … 41 (2007) 1, pp. 22-37

Persistent link: https://www.econbiz.de/10007391122

Multicriteria pickup and delivery problem with transfer opportunity

Shang, Jen S.; Cuff, Carolyn K. - In: Computers & industrial engineering : CAIE ; an … 30 (1996) 4, pp. 631-646

Persistent link: https://www.econbiz.de/10007324461

Fundraising principles and practice

Sargeant, Adrian (contributor); Shang, Jen (contributor) - 2010 - 1. ed.

Persistent link: https://www.econbiz.de/10003895195

Bequest giving : revisiting donor motivation with dimensional qualitative research

Sargeant, Adrian; Shang, Jen - In: Psychology & marketing 28 (2011) 10, pp. 980-997

Persistent link: https://www.econbiz.de/10009316146

How we make donors feel : the relationship between premium benefit level and donor identity esteem

Sargeant, Adrian; Shang, Jen - In: International journal of nonprofit & voluntary sector … 17 (2012) 3, pp. 157-171

Persistent link: https://www.econbiz.de/10009778685

Limits of the effect of social information on the voluntary provision of public goods : evidence from field experiments

Croson, Rachel Toni Algaze; Shang, Jen - In: Economic inquiry : journal of the Western Economic … 51 (2013) 1, pp. 473-477

Persistent link: https://www.econbiz.de/10009753909

The social marketing of giving : a framework for public policy intervention

Sargeant, Adrian; Shang, Jen; Shabbir, Haseeb - In: Public management review 12 (2010) 5, pp. 635-662

Persistent link: https://www.econbiz.de/10008699333