Viele Industrieunternehmen befinden sich derzeit in einem Wandel vom Sachleisterzum produzierenden Dienstleister. Die Gründe hierfür liegen neben einer Möglichkeitzur Differenzierung des Angebots im Wettbewerb und einer zunehmenden kundenseitigenNachfrage nach Dienstleistungen insbesondere in...

Companies from established industrial nations are faced with a multitude of threats,caused especially by companies from developing nations such as India or China. Inthe past, these threats were primarily based on the common practice of imitatingproducts of competitors from developed,...

Due to the rapid technologic change, we see the role of manufacturing workers continuously changing: the increasing automation of manufacturing processes has reduced the amount of manual work, whereas the increasing complexity of manufacturing systems requires workers to build-up broader and...

Purpose: The purpose of this paper is to reveal how information and communication technology (ICT) can empower shop floor workers in collaborative manufacturing environments. Design/methodology/approach: The authors gather data from a mobile maintenance department of a steel manufacturing...