The purpose of this article is to analyse the repertoire of possible price models that organisations may deploy for their products and services. This is attained by developing the SBIFT model that suggests that organisations can differentiate by price along five dimensions. Previous research on...

Purpose – The purpose of this paper is to explore if and how a professional identity can be formed in the wake of the foundation of a new public service. In the article, the authors focus on how different forces, regulative and emergent, interact and contribute to a development of a coherent...

There is an increasing interest in employing e‐mail or other Internet‐based messaging systems in communication between patients and healthcare professionals. Many projects are put into practice, and numerous studies shed light on patients’ preferences regarding e‐messaging and their...

The aim of this article is to explore how modern IT solutions for collaborative knowledge evolution could lead to more effective energy counselling and increased energy knowledge among the public. Comparative studies have been performed where the focus has been on the prerequisites for effective...

In connection with management programmes in the People's Republic of China, 152 students responded to a questionnaire developed by Hofstede (in Culture's Consequences, published by Sage, London, 1980). The majority were experienced managers. The same questionnaire was used in similar courses in...

Is pricing of ICT-intense offerings following classical paths of pricing, or are they losing ground? Is pricing in telecom based on costing, customer value or something else? Who participates in creating the offerings that meet the end customers? And how is revenue distributed among...