In globalisation of business, Knowledge Management (KM) plays an important role in Supply Chain (SC) to create, build and maintain competitive advantage through utilisation of knowledge and through collaborative practices. Literature review have suggested the performance of KM adoption in SC may...

The continued importance of organizational learning has recently led to several calls for further developing the theory. This article addresses these calls by extending Crossan, Lane and White’s (1999) 4I model to include a fifth process, information foraging, and a fourth level, the tool. The...

This paper explores the contribution of communal structures such as Communities of Practice (CoPs) on intraorganizational Knowledge Management (KM). First, we look at intraorganizational knowledge management and explore the role that information systems can play. We introduce the idea of...

Although knowledge has been cited as one of the most important strategic assets, the creation and sharing of knowledge at the organizational level is a difficult process that will not proceed without incentives and conscious efforts by management. The complexity of knowledge management (KM) is...

The field of agent-based systems as part of the Artificial Intelligence domain is, now-a-days, quite popular. There are specialized technologies required for building software agents and it should be communicative, capable, autonomous and adaptive. In fact, these are the key characteristics...

Increasingly more literature mention that in the current competitive environment, knowledge have become the main source of the competitive advantages, while recent researches regarding economic growth and development have defined knowledge as being the most critical resource of the emerging...

As new interactive and collaborative features of the Internet emerge, information is now one of the organization?s most valuable assets. As an organization, being able to collect and use the information to one?s advantage depends on the access to the right type of technology and the most...

Knowledge and processes of knowledge management in enterprises today are of essential importance to their existence. Because of the challenges of virtualization of the economic processes that include virtualization of labour space, knowledge management, with particular focus on tacit knowledge,...

This paper presents a conceptual model of client epistemology and decision making in service engagements through the use of fuzzy variables and fuzzy relations, and it proposes a fuzzy system as a general mechanism for service innovation. A fuzzy systems approach to modeling service processes is...

Organizations of all sizes and kinds are challenged by the needs of information management. Given the increasing competition in the current business environment, organizations are paying more attention to the knowledge as a key element in obtaining competitive advantages.One way for the...