Purpose – The purpose of this conceptual paper is to examine the fit between values underpinning the ISO 9000 standard and selected managerial and organisational factors. Design/methodology/approach – The study is a conceptual one relying on the literature on the selected strategic factors...

Purpose – The purpose of this paper is to propose a method for the identification of improvement opportunities in the knowledge transfer (KT) process between new product development (NPD) project teams. This method helps to prioritize which KT mechanisms of the company have to be improved and...

Purpose This research is an effort to conceptualize the relationship between total quality management (TQM) and knowledge management in a new way. While some researchers considered knowledge management as a facilitator of TQM other scholars concerned TQM as an antecedent for knowledge...

Purpose – This paper is about service innovation processes and especially about how an idea about a new service proposition is realized and gradually transformed during the process. The purpose of this paper is to describe and explain the process by which the idea of what should be developed...

Purpose – The aim of this study is to analyze consumers' price knowledge in the market for apparels. Design/methodology/approach – After reviewing earlier attempts at assessing the construct, the price estimation error “PEE” was used, a measure based on explicit price knowledge stored in...

The commercial value of Africa's indigenous knowledge may potentially jumpstart development if the returns are shared with its African owners. The internationalisation of an intellectual property regime appears to be facilitating the appropriation of indigenous knowledge and products from...

Purpose – To apply the Tawhidi epistemology in the automobile industry as the paradigm of the Islamic socio‐scientific order in terms of its inherent knowledge‐centered worldview. Design/methodology/approach – The concepts of unity and unification of knowledge in a system‐wide sense...

Purpose – Public management is moving towards more control by executives in the name of the people. Executive knowledge is privileged by initiatives such as new public management and collaborative public management that promote the market spectacle. The purpose of this paper is to employ a...

Purpose – The purpose of this paper is to examine, empirically the relationship between organizational rationality, knowledge management (KM), risk management and successful implementation of donor-funded projects in Uganda. Design/methodology/approach – Data were obtained from 195 project...

Purpose – This study seeks to explore the effect of social capital (SC) on knowledge management (KM) practices. The main problem under investigation is to assess the importance of SC within an organization and to ascertain how it can ensure that knowledge activities would continue to be...