Lehyani, Fatma; Zouari, Alaeddine; Ghorbel, Ahmed; … - In: International Journal of Lean Six Sigma 15 (2023) 4, pp. 733-762
Purpose Companies should enhance their market position and competitiveness by improving staff effectiveness, skills, resource commitment, and applying relevant managerial methods. This study aims to examine the impact of knowledge management (KM) and total quality management (TQM) on employee...