Trust has been acknowledged as a valuable managerial resource within organizations. Working as a lubricant of organizational functioning, trust reduces opportunistic behaviours while it increases voluntary compliance to organizational norms and rules as well as enhancing individual and...

<title>Abstract</title> This research seeks to answer two questions. The first question is this: ‘Does trust matter for employee satisfaction and commitment?’ In the business management field, one can find many empirical studies investigating trust as a valuable resource within organizations. The public...

<title>Abstract</title> This study examines the value of trustworthiness of supervisors within US federal agencies. Although public administration scholars have paid attention to trust as a managerial resource, more empirical evidence is still needed. The authors test whether perceived trustworthiness of...

The aging of the Baby Boom generation, combined with the success of the New Public Management in downsizing the federal government, has led to a rapidly aging federal service, a reduced flow of new blood with creativity and updated skills (Lane, Wolf, and Woodard, 2003), and a looming...