Establishes the level, range and scope of current management education, training and development (METD) activity in small and medium‐sized enterprises and identifies good practice and assesses barriers to METD including issues of provision, access and cost. Seeks to identify practical...

Commemorates the third anniversary of Opportunity 2000 by considering exemplars of best practice and notable progress in the light of the campaign′s objectives. Case studies on employment practices focus on the Littlewood′s Organization and Oxfordshire County Council, both of which have...

Assesses new forms of leadership in various circles of the UK and US; provides examples from various companies, e.g. Rath & Strong; lists important elements of leadership. Examines various leadership types: transformational leadership focusing on humanistic rather than authoritative qualities;...

Hints that performance measurement systems are inaccurate in that what is measured is often not done. Suggests changing plans of measurement can often defeat their achievement; and addresses the problem of devising cost‐effective measurement systems which measure the correct items and minimize...

Considers the failure of industrial management techniques to overcome resistance to change which exists in organizations. Recounts the ideas behind David Hall′s new management technique (model management) which could possible overcome “the shadow side” of company activities. Lists the...

Examines the human resource strategy undertaken at Zeneca Pharmaceuticals. Gives the business content then goes on to consider the process and impact of work on line functions and the personnel department. Concludes with a list of areas of improvement indicated by the planning of the strategy.