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A service quality framework in the context of professional football in Greece

Theodorakis, Nicholas D; Alexandris, Kostas; Ko, Yong Jae - In: International Journal of Sports Marketing and Sponsorship 12 (2011) 4, pp. 57-71

This study examines the mediating role of Overall Service Quality in the service quality-customer satisfaction relationship in the context of professional football. Quantitative data were collected from a survey of 415 spectators attending a professional football game in Greece. A confirmatory...

Persistent link: https://www.econbiz.de/10014811733

Exploring the role of brand trust in the relationship between brand associations and brand loyalty in sport and fitness

Filo, Kevin; Funk, Daniel C.; Alexandris, Kostas - In: International journal of sport management and marketing … 3 (2008) 1/2, pp. 39-57

Persistent link: https://www.econbiz.de/10009869525

The mediating role of place attachment on the relationship between service quality and loyalty in the context of skiing

Theodorakis, Nicholas D.; Tsigilis, Nikolaos; … - In: International journal of sport management and marketing … 6 (2009) 3, pp. 277-291

Persistent link: https://www.econbiz.de/10009869608

An examination of how constraints and processes of change affect stages of behavioural change for recreational sport participation

Balaska, Panagiota; Alexandris, Kostas; Kouthouris, … - In: International journal of sport management and marketing … 12 (2012) 3/4, pp. 275-293

Persistent link: https://www.econbiz.de/10010117080

Barriers to repeat patronage: the impact of spectator constraints

Pritchard, Mark P.; Funk, Daniel C.; Alexandris, Kostas - In: European journal of marketing : EJM 43 (2009) 1, pp. 169-187

Persistent link: https://www.econbiz.de/10008173246

Measurement of internal service quality: application of the SERVQUAL battery to internal service quality

Kang, Gi-Du; Jame, Jeffrey; Alexandris, Kostas - In: Managing service quality : MSQ ; an international journal 12 (2002) 5, pp. 278-291

Persistent link: https://www.econbiz.de/10007164675

Predicting spectators' behavioural intentions in professional football : the role of satisfaction and service quality

Theodorakis, Nicholas D.; Alexandris, Kostas; Tsigilis, … - In: Sport management review 16 (2013) 1, pp. 85-96

Persistent link: https://www.econbiz.de/10010076611

Sport consumer motivation : autonomy and control orientations that regulate fan behaviours

Funk, Daniel C.; Beaton, Anthony; Alexandris, Kostas - In: Sport management review 15 (2012) 3, pp. 355-367

Persistent link: https://www.econbiz.de/10010005272

Testing a Hierarchy of Effects Model of Sponsorship Effectiveness

Alexandris, Kostas; Tsiotsou, Rodoula H - In: Journal of sport management : the official journal of … 26 (2012) 5, pp. 363-379

Persistent link: https://www.econbiz.de/10010031735

The mediating role of place attachment on the relationship between service quality and loyalty in the context of skiing

Theodorakis, Nicholas D.; Tsigilis, Nikolaos; … - In: International journal of sport management and marketing … 6 (2009) 3, pp. 277-291

Persistent link: https://www.econbiz.de/10003920288