Purpose: Both online and brick and mortar retailers have invested heavily in developing omni-channel service offerings. Though seen as a competitive necessity, these omni-channel service offerings increase costs and complexities. The purpose of this study is to examine the effects of strategies...

Every year, approximately 27% of all jobs in the U.S. truck transportation sector (NAICS 484) are reshuffled across motor carriers as existing carriers grow or shrink, new entrants begin operations, and existing firms exit. Studying how these dynamics unfold, especially for young carriers, is...

Some of the U.S. states saw sharper declines in truck transportation payrolls at the onset of the COVID-19 shutdown, and others displayed differing trajectories in the rebound of truck transportation payrolls during the economic recovery. Analyzing why provides theoretical and practical insights...