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In this chapter, we explore the pressures faced by professionals when implementing public policy programs. This is relevant, as many of the pressures exerted on professionals are related to the policies that are implemented (Duyvendak et al. 2006; Freidson 2001). This chapter will specifically focus...
Persistent link: https://www.econbiz.de/10014160638
When undertaking qualitative research, public administration scholars must walk a thin line between being theoretically sensitive and imposing preconceived ideas on their work. This article identifies opportunities and pitfalls in using literature in qualitative public administration research....
Persistent link: https://www.econbiz.de/10014162380
Many professionals show resistant to implement changes, such as new governmental policies. This can have severe consequences for organizational and policy performance. However, there is no theoretical framework for analyzing this topic. We build a theoretical framework of ‘policy...
Persistent link: https://www.econbiz.de/10014162381
Currently, there is an intense debate on the pressures facing public professionals in service delivery. Several studies show increasing discontent among professionals toward policies they have to implement. In this article, we aim to contribute to this topic by analyzing this discontent of...
Persistent link: https://www.econbiz.de/10014162382
The willingness of public professionals to implement policy programmes is important for achieving policy performance. However, few scholars have developed and tested systematic frameworks to analyze this issue. In this study, we address this by building and testing an appropriate framework. The...
Persistent link: https://www.econbiz.de/10014162386
A large portion of the everyday discourse about leadership and leaders takes it for granted that leaders make a big difference in terms of performance. The football managers discussion is one clear example, the wider fascination with business leaders likewise marks this association – and so...
Persistent link: https://www.econbiz.de/10014121006
This article brings together empirical academic research on public sector innovation. Via a systematic literature review we investigate 181 articles and books on public sector innovation, published between 1990 and 2014. These studies are analysed based on the following themes: (1) the...
Persistent link: https://www.econbiz.de/10014134059
Moral conflicts, where a person is confronted with two or more clashing values, norms or responsibilities, are common in public service delivery. Choosing one is realized at the cost of the other(s). Frontline professionals, such as physicians and police officers, often experience clashes over...
Persistent link: https://www.econbiz.de/10014138808
Public service delivery in the contemporary American state is becoming increasingly challenging. As the implementation of the Affordable Care Act (ACA) shows, new social policies combine high technological and cognitive demands on citizens and government with budget austerity, decentralization...
Persistent link: https://www.econbiz.de/10014144714
Studies on the adoption of innovations often treat an organization as a uniform entity. Such studies implicitly assume that perceptions regarding the adoption of an innovation are identical across the organization. However, organizational theory and change management literature argue that...
Persistent link: https://www.econbiz.de/10012955742