This study examines the attributes of organizational rules that influence rule following. Rule following fosters organizational effectiveness by aligning individual behaviors with organizational preference. While a range of theoretical explanations has been offered for rule following, the...

Western governments are increasingly trying to stimulate citizens to ‘co-produce' public services, among others, by offering them financial incentives. However, there are competing views on whether financial incentives stimulate co-production. While some argue it increases citizens'...