Collaboration between organizations raises significant knowledge management issues, especially in software development of complex projects, in which both product and process are themselves knowledge. While research has examined direct, explicit flows of knowledge within project aspects, or...

The 24- Hour Knowledge Factory is a paradigm in which globally distributed teams work on the same software development task in a sequential manner. It provides a service-oriented architecture model that facilitates round-the-clock operations through the deployment of multiple development teams...

The black-box model of software development outsourcing is prevalent and usually works well. The assumption embedded in this approach is that the vendor can successfully solve a client organization's business problem without either organization having to deeply understand each others' domains....