Purpose – The authors have analyzed IBM surveys on evolving C-suite technology priorities over several years to find fresh opportunities for Chief Executive Officers (CEOs), Chief Marketing Officers (CMOs) and Chief Information Officers (CIOs) to work closely together....

Purpose – The author believes that it is crucial to follow a comprehensive framework for making transitions, one that distills the experience of many leaders facing a diverse range of situations when taking on a new job or a promotion. Design/methodology/approach – The author, an...

Purpose – The authors propose that platforms of stakeholder engagement can become the new basis of enterprise value creation. Design/methodology/approach – The authors report on how new co-creation engagement models can be designed all across the value chain of enterprise activities....

Purpose – The authors posit that leading companies are achieving competitive advantage by designing their information system and operations to protect and promote each customer's interest proactively. Design/methodology/approach – Called “extreme trust,” this approach requires a...