Işkın, Merve; Prentice, Catherine; Eker, Nuray; … - In: European journal of tourism, hospitality and recreation … 14 (2024) 1, pp. 55-70
The purpose of this study is to determine the effect of travel agencies' reservation systems and online transaction capacities on their competitiveness. With the developments in technology and the integration of these developments in all business areas, travel agencies have also had to benefit...