"Global contributors discuss the theoretical controversies concerning the merits and demerits of affirmative action, and explain why affirmative action is needed in multi-ethnic countries. They analyze actual experience with affirmative action policies - their origin, nature and consequences -...

This chapter discusses why employees keep their knowledge to themselves. Despite managers’ best efforts, many employees tend to hoard knowledge or are reluctant to share their expertise with coworkers or managers. Although many firms have introduced specialized initiatives to encourage a...