Ghosh, Amit K.; Javalgi, Rajshekhar; Whipple, Thomas W. - In: Journal of Marketing for Higher Education 17 (2008) 2, pp. 238-255
<title>ABSTRACT</title> Over the last decade, higher education institutions in the U.S. have faced increased competition and expenditures coupled with declines in financial support. Furthermore, they often have been forced to cater to the needs of an increasingly diverse group of students and must design...