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Brand image and customers' willingness to pay a price premium for female's stitched clothing

Munir, Saad; Humayon, Asad Afzal; Ahmed, Munir; Haider, … - In: Pakistan journal of commerce and social sciences 11 (2017) 3, pp. 1027-1049

The aim of the present study is to better understand customer’s willingness to pay a price premium in the market for female’s stitched clothing and what sort of brand images can be used by a brand in order to achieve price premium. This study is based on quantitative survey of brand images...

Persistent link: https://www.econbiz.de/10011930771

Customer loyalty : a review and future directions with a special focus on the hospitality industry

Kandampully, Jay; Zhang, Tingting Christina; Bilgihan, Anil - In: International journal of contemporary hospitality management 27 (2015) 3, pp. 379-414

Persistent link: https://www.econbiz.de/10011308466

Customer perceived value, satisfaction, and loyalty : the role of willingness to share information

Leppäniemi, Matti; Karjaluoto, Heikki; Saarijärvi, Hannu - In: The international review of retail, distribution and … 27 (2017) 2, pp. 164-188

Persistent link: https://www.econbiz.de/10011704061

Does thinking style affect the impacts of satisfaction and reputation on repurchase intention? : a cross-national comparison

Tektaş, Öznur Özkan; Eryigit, Canan; Ekmekci, Ozge Tayfur - In: Journal of marketing and consumer behaviour in emerging … (2017) 2, pp. 4-24

The purpose of this study is to test whether the influence of satisfaction and reputation on repurchase intention varies among analytic and holistic thinkers. We employed an individual level approach to measure cross-cultural differences regarding thinking style and other variables. We made a...

Persistent link: https://www.econbiz.de/10012116840

We are who we are : Incorporation of individual culture in customer satisfaction models

Parahoo, Sanjai K.; Al-Nakeeb, Ahmed; Onagun, Ismail - In: Journal of financial services marketing : JFSM 20 (2015) 3, pp. 220-230

Persistent link: https://www.econbiz.de/10011480295

The impact of service quality, self-service technology, and the corporate image on customer satisfaction and customer revisit intention among luxury hotels in Kuala Lumpur, Malaysia

Li, Shimiao - In: International journal of services, economics and management 11 (2020) 1, pp. 48-70

Persistent link: https://www.econbiz.de/10012256814

The mediating effect of firm familiarity between corporate social responsibility and reputation, trust, and customer satisfaction

Homer, Stephen T.; Berezina, Elizaveta B.; Gill, Colin … - In: Business and society review : journal of the W. Michael … 129 (2024) 3, pp. 398-423

Persistent link: https://www.econbiz.de/10015130394

Well-known or well-liked? : the effects of brand reputation on customers' responses to service failure

Liu, Mengzhen; Xiong, Wei - In: Journal of travel and tourism marketing 40 (2023) 3, pp. 221-241

Persistent link: https://www.econbiz.de/10014369784

Role of attributes in influencing customer satisfaction : a study with reference to jewellery stores in Chennai

Murthy, Kota Sreenivasa; Kumar, K. Sai - In: International journal of business competition and … 8 (2023) 3, pp. 132-146

Persistent link: https://www.econbiz.de/10015064260

The effects of corporate ability and corporate social responsibility on winning customer support : an integrative examination of the roles of satisfaction, trust and identification

Xie, Yi - In: Global economic review 43 (2014) 1, pp. 73-92

Persistent link: https://www.econbiz.de/10010339714