Tsai, Yafang; Wu, Shih-Wang; Tsai, Yi-Hua - In: International journal of management, economics and … 7 (2018), pp. 13-25
market. Hospital administrators, in response to this competition, are placing increasing importance on improving the quality … influenced employee perceptions of SQ. Therefore, hospital managers should use TQM strategy to influence employee perceptions of … SQ. When promoting a TQM strategy, hospital managers should develop a clear vision for quality management within their …
