incidence of public subsidies across these socio-economic groups has also been verified for different types of services like … stratified random sampling technique. The data has been used to assess utilization of healthcare services during hospitalization … quite high, other complementary services like medicine, doctor and diagnostic tests are mostly purchased from private market …

rendering a tentative assessment of Iranian hospital evaluation program, the study provides those running external performance …

competitive environment. In these days hospital needs to enhance the level of satisfaction if they want to remain in the … provide an opportunity. The aim of this study was to determine the patient satisfaction at private hospital of Karachi for the … in-patient departments. This study concludes that the majority of the patients are satisfied with the services provided …

perception followed 6 dimensions of inpatient healthcare service in a public hospital and a private hospital. The higher the gap … hospital at this moment, their healthcare service in two HCMC' hospitals have not met patients' expectations, although in … public hospital, in each dimension, the gap score is better than in private hospital. In other words, to rank the quality of …

composed of 384 women clients of family health services randomly selected from Kashan city health centers. The SERVQUAL … expectations and .84 for perceptions).Findings: In all dimensions of the services a significant (P<0.001) negative quality gap was … perceptions in all dimensions of the services. Thus, family health care managers should apply improvements in all five dimensions …

Purpose: The aim of this study is to examine the quality of hospital services as perceived by patients in terms of … patient satisfaction with services. Design/Methodology/Approach: A conceptual framework of quality of hospital services … conducted in a public regional hospital. Findings: Five (5) quality dimensions (5Qs) have found having a significant impact on …

low availability of good quality healthcare services and to the demand-side barriers to access. In this paper, we analyze … (e.g., maternal health or HIV services) with different emphasis on the two measures of quality – structural and process … good quality services and demand-side incentives are used to encourage patients to seek care. In many developing country …