We consider a three-tier supply chain consisting of an original equipment manufacturer (OEM), a contract manufacturer (CM) and a supplier. We analyze and compare three outsourcing structures that are currently implemented by top-tier OEMs: (1) inhouse consignment, under which the OEM signs...

In this paper, we study customer equilibrium as well as socially optimal strategies to join a queue with only partial information on the service time distribution such as moments and the range. Based on such partial information, customers adopt the entropy-maximization principle to obtain the...

Consider a situation where a service provider serves two types of customers, sophisticated and naive. Sophisticated customers are well-informed of service-related information and make their joining-or-balking decisions strategically, whereas naive customers do not have such information and rely...

This paper examines the impact of Fee-for-Service and Bundled Payment reimbursement schemes on the social welfare, the patient revisit rate, and the patient waiting time in a three-tiered public healthcare system comprising: (a) a public funder who decides on the reimbursement rate to maximize...

We study a two-stage decision problem, namely, the allocation and deployment of reserved inventories (RIs) in a supply network with random demand surges. The demand surge follows a time-dependent stochastic process and our objective is to minimize the expected total unmet demand in the presence...