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Hochschule
28,436
Service quality
24,445
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24,330
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23,698
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18,590
Studierende
18,213
Job satisfaction
17,471
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17,239
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16,745
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15,643
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10,130
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9,914
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8,727
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8,680
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7,991
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7,177
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6,755
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5,846
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5,626
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5,332
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4,884
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4,050
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3,964
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3,680
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3,600
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3,570
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3,516
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3,516
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3,507
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3,313
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3,280
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3,246
Satisfaction
3,181
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3,151
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3,050
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3,043
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2,865
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116
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101
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89
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88
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85
Oreopoulos, Philip
82
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80
Smith, Jonathan
78
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75
Zafar, Basit
72
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69
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68
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66
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65
Mattila, Anna S.
65
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65
Oswald, Andrew J.
64
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62
Propper, Carol
60
Straume, Odd Rune
60
Rivkin, Steven G.
59
Agasisti, Tommaso
58
Bakker, Arnold B.
58
Guerrero, Maribel
56
Siddiqui, Danish Ahmed
56
Turner, Sarah E.
55
Avery, Christopher
54
Brekke, Kurt R.
54
Woessmann, Ludger
54
Hoxby, Caroline M.
53
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50
Zhu, Yu
50
Zölitz, Ulf
50
Law, Rob
49
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49
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48
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47
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47
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21
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21
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940
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935
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699
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686
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652
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629
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574
IZA Discussion Paper
553
Journal of vocational behavior
464
The service industries journal
447
Total quality management & business excellence
447
Journal of education for business
404
International journal of contemporary hospitality management
389
IZA Discussion Papers
365
Tourism management : research, policies, practice
346
Administrative Sciences : open access journal
339
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339
Cogent business & management
335
International Journal of Research in Business and Social Science : IJRBS
323
Journal of career development
304
Journal of Services Marketing
294
The international journal of human resource management
274
Journal of hospitality marketing & management
273
CESifo working papers
258
Journal of business ethics : JOBE
258
The international journal of management education
248
SpringerLink / Bücher
247
Journal of travel and tourism marketing
246
The journal of technology transfer
241
Journal of marketing for higher education
240
The TQM journal : the international review of organizational improvement
238
International journal of human resource management
212
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203
Applied economics
196
Auditing : a journal of practice & theory
196
Technological forecasting & social change : an international journal
192
International journal of productivity and quality management : IJPQM
188
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1,772
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1,448
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201
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1
An investigation of factors influencing student satisfaction with MOOCs in the Indian higher education system
Sharma, Devika Rani
;
Girija, Smitha
- In:
International journal of business information systems : …
43
(
2023
)
4
,
pp. 443-464
Persistent link: https://www.econbiz.de/10014336866
Saved in:
2
Developing student satisfaction perception model for public and private universities in Malaysia
Hussain Ali Bekhet
;
Al-Alak, Basheer A.
;
El Refae, Ghaleb A.
- In:
International journal of economics and business research
7
(
2014
)
4
,
pp. 404-418
Persistent link: https://www.econbiz.de/10011312833
Saved in:
3
Factors affecting student satisfaction in e-learning
Chang, Victor
;
Liu, Meiyi
;
Xu, Qianwen
;
Xiong, Chang
- In:
International journal of business and systems research …
16
(
2022
)
4
,
pp. 401-422
Persistent link: https://www.econbiz.de/10013336423
Saved in:
4
Does emotion affect distance learning
students
' satisfaction during the COVID-19 lockdown?
Musella, Flaminia
;
Guglielmetti Mugion, Roberta
;
Zanda, …
- In:
Total quality management & business excellence
34
(
2023
)
7/8
,
pp. 847-869
Persistent link: https://www.econbiz.de/10014549091
Saved in:
5
The determinants of student satisfaction acquired by university education : the case of the Hellenic Open University
Pseiridis, Anastasia N.
;
Agiomirgianakis, George M.
; …
- In:
Theoretical economics letters
7
(
2017
)
5
,
pp. 1318-1334
Persistent link: https://www.econbiz.de/10011748735
Saved in:
6
Service quality determiners in higher education : the student's perspective
Pekkaya, Mehmet
;
Pulat, Öznur
;
Zeydan, İlknur
- In:
International journal of services, economics and management
14
(
2023
)
3
,
pp. 270-300
Persistent link: https://www.econbiz.de/10014311694
Saved in:
7
Fulfilment of expectations on
students
' perceived quality in the Catalan higher education system
Marimon, Frederic
;
Mas-Machuca, Marta
; …
- In:
Total quality management & business excellence
31
(
2020
)
5
,
pp. 483-502
Persistent link: https://www.econbiz.de/10012256620
Saved in:
8
The influence of service quality on student satisfaction and student loyalty in Vietnam : the moderating role of the university image
Nguyen, Hoang Viet
;
Tuan Duong Vu
;
Saleem, Muhammad Abid
; …
- In:
Journal of Trade Science
12
(
2024
)
1
,
pp. 37-59
,550 university
students
in Vietnam, confirmatory factor analysis was used to validate the identified dimensions and structural …
Persistent link: https://www.econbiz.de/10014554128
Saved in:
9
The impact of educational service quality on student academic performance in Ethiopian public universities : a mediating role of
students
’ satisfaction
Oliso, Zelalem Zekarias
;
Alemu, Demoze Degefa
;
Jansen, …
- In:
Journal of international education in business : JIEB
17
(
2024
)
2
,
pp. 340-370
Persistent link: https://www.econbiz.de/10015326725
Saved in:
10
Integrating online learning into service quality assessment in higher-education its influence on student satisfaction
Bouranta, Nancy
;
Psomas, Evangelos L.
;
Kafetzopoulos, …
- In:
The TQM journal : the international review of …
37
(
2025
)
5
,
pp. 1418-1445
Persistent link: https://www.econbiz.de/10015418171
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