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A grounded theory approach to...
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Consumer behaviour
143
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136
Hotel industry
49
Service quality
49
Dienstleistungsqualität
48
Hotellerie
48
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47
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30
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Mattila, Anna S.
280
O'Neill, John
93
McGinley, Sean
37
Hanks, Lydia
24
Wirtz, Jochen
21
Zhang, Lu
18
Gao, Yixing
15
Wu, Luorong
15
Pinto, Diego Costa
13
Hwang, Yoo Hee
12
Andreu, Luisa
11
O'Neill, John W.
11
Yang, Wan
11
Liu, Qing
10
Choi, Choongbeom
9
Fan, Alei
9
Noone, Breffni M.
9
Zhao, Xinyuan
9
Choi, Sungwoo
8
Choi, Sunmee
8
Dogru, Tarik
8
Line, Nathaniel D.
8
Luo, Anqi
8
Shin, Joongwon
8
Shuqair, Saleh
8
Xiao, Qu
8
Miao, Li
7
Ye, Tian
7
Anna S. Mattila
6
Munda, Giuseppe
6
Ro, Heejung
6
S. Mattila, Anna
6
Wei, Wei
6
Xue, Xunyue
6
Herter, Márcia Maurer
5
Kim, Kyungmin
5
Wang, Chen-ya
5
Bolton, Lisa E.
4
Cho, Wonae
4
Kim, Min Gyung
4
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Inter-American Development Bank
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International journal of hospitality management
70
The journal of services marketing
24
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
22
Journal of Services Marketing
21
International journal of contemporary hospitality management
20
International Journal of Contemporary Hospitality Management
17
The Cornell hospitality quarterly
16
Journal of business research : JBR
15
International journal of service industry management : IJSIM
12
Journal of hospitality marketing & management
10
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
10
Tourism management : research, policies, practice
9
Cornell hospitality quarterly : CQ
8
Journal of travel and tourism marketing
8
Journal of service management
7
Journal of Service Management
5
Cambridge journal of economics
4
Journal of service research
4
Managing service quality : MSQ ; an international journal
4
Environmental values
3
Journal of Business Research
3
Journal of retailing
3
The Cornell School of hotel administration handbook of applied hospitality strategy
3
Tourism economics : the business and finance of tourism and recreation
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2
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
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Economics & philosophy
2
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2
Environment and Planning C: Government and Policy
2
IDB Publications (Working Papers)
2
International journal of internet marketing and advertising : IJIMA
2
International journal of retail & distribution management
2
Journal of Consumer Marketing
2
Journal of Hospitality and Tourism Technology
2
Journal of global marketing
2
Journal of international consumer marketing
2
Journal of marketing theory and practice
2
Journal of real estate literature : a publication of the American Real Estate Society
2
Journal of retailing and consumer services
2
Journal of revenue and pricing management
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ECONIS (ZBW)
273
OLC EcoSci
71
Other ZBW resources
51
USB Cologne (EcoSocSci)
15
RePEc
11
BASE
6
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311
Ethnic dining : need to belong, need to be unique, and menu offering
Liu, Qing
;
Mattila, Anna S.
- In:
International journal of hospitality management
49
(
2015
),
pp. 1-7
Persistent link: https://www.econbiz.de/10011377600
Saved in:
312
Does advertising spending improve sales performance?
Assaf, A. Georges
;
Josiassen, Alexander
;
Mattila, Anna S.
; …
- In:
International journal of hospitality management
48
(
2015
),
pp. 161-166
Persistent link: https://www.econbiz.de/10011341591
Saved in:
313
An examination of corporate social responsibility and processing fluency in a service context
Zhang, Lu
;
Mattila, Anna S.
- In:
The journal of services marketing
29
(
2015
)
2
,
pp. 103-111
Persistent link: https://www.econbiz.de/10011343390
Saved in:
314
The effect of assortment pricing on choice and satisfaction : the moderating role of consumer characteristics
Choi, Choongbeom
;
Mattila, Anna S.
;
Upneja, Arun
- In:
Cornell hospitality quarterly : CQ
59
(
2018
)
1
,
pp. 6-14
Persistent link: https://www.econbiz.de/10011925100
Saved in:
315
So private, yet so public : the impact of spatial distance, other diners, and power on solo dining experiences
Hwang, Yoo Hee
;
Shin, Joongwon
;
Mattila, Anna S.
- In:
Journal of business research : JBR
92
(
2018
),
pp. 36-47
Persistent link: https://www.econbiz.de/10011925258
Saved in:
316
A tale of two cultures : consumer reactance and willingness to book fenced rates
Song, Myungkeun
;
Noone, Breffni M.
;
Mattila, Anna S.
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
6
,
pp. 707-726
Persistent link: https://www.econbiz.de/10011927122
Saved in:
317
Is it my luck or loyalty? : the role of culture on customer preferences for loyalty reward types
Hwang, Yoo Hee
;
Mattila, Anna S.
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
6
,
pp. 769-778
Persistent link: https://www.econbiz.de/10011927138
Saved in:
318
Feeling left out and losing control : the interactive effect of social exclusion and gender on brand attitude
Hwang, Yoo Hee
;
Mattila, Anna S.
- In:
International journal of hospitality management
77
(
2019
),
pp. 303-310
Persistent link: https://www.econbiz.de/10011988558
Saved in:
319
The social influence of other consumers on consumers’ reward donations
Gao, Yixing
;
Mattila, Anna S.
- In:
International journal of hospitality management
77
(
2019
),
pp. 504-511
Persistent link: https://www.econbiz.de/10011988872
Saved in:
320
Consumer response to authentic-language versus English-language menu labeling in ethnic dining
Choi, Sungwoo
;
Liu, Qing
;
Mattila, Anna S.
- In:
Cornell hospitality quarterly : CQ
59
(
2018
)
2
,
pp. 125-134
Persistent link: https://www.econbiz.de/10011865490
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