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Negative online reviews and consumers' service consumption
Golmohammadi, Alireza; Mattila, Anna S.; Gauri, Dinesh Kumar - In: Journal of business research : JBR 116 (2020), pp. 27-36
Persistent link: https://www.econbiz.de/10012257533
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The role of reference prices in the lodging industry : the moderating effect of an individual's psychological state
Choi, Choongbeom; Choi, Sungwoo; Mattila, Anna S. - In: Journal of travel and tourism marketing 36 (2019) 4, pp. 511-520
Persistent link: https://www.econbiz.de/10012179430
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Unfolding deconstructive effects of negative shocks on psychological contract violation, organizational cynicism, and turnover intention
Yang, Chunjiang; Chen, Yashuo; Zhao, Xinyuan; Mattila, … - In: International journal of hospitality management 89 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012293798
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Does gender bias exist? : the impact of gender congruity on consumer's Airbnb booking intention and the mediating role of trust
Su, Na; Mattila, Anna S. - In: International journal of hospitality management 89 (2020), pp. 1-7
Persistent link: https://www.econbiz.de/10012293819
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Visual design, message content, and benefit type : the case of a cause-related marketing campaign
Gao, Yixing; Wu, Luorong; Shin, Joongwon; Mattila, Anna S. - In: Journal of hospitality & tourism research : JHTR ; the … 44 (2020) 5, pp. 761-779
Persistent link: https://www.econbiz.de/10012230370
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Simple morning and complex night : time of day and complex sensory experiences
Luo, Anqi; Mattila, Anna S.; Bolton, Lisa E. - In: Journal of service research 28 (2025) 2, pp. 246-261
Persistent link: https://www.econbiz.de/10015386580
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How do resource scarcity reminders influence consumers' CSR engagement?
Ye, Tian; Mattila, Anna S. - In: International journal of contemporary hospitality management 36 (2024) 6, pp. 1963-1979
Persistent link: https://www.econbiz.de/10015133901
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Centering on health and wellbeing : examining consumers' organic food purchasing decisions in restaurants when traveling
Liu, Pei; Wen, Han; Mattila, Anna S. - 2025
Persistent link: https://www.econbiz.de/10015359604
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The double-edged effects of visualizing wine style : sweetness scale on wine label
Luo, Anqi; Quadri-Felitti, Donna L.; Mattila, Anna S. - 2024
Persistent link: https://www.econbiz.de/10015136012
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Ethnic restaurants : bringing uniqueness to the table through handwriting
Chen, Feier; Liu, Qing; Mattila, Anna S. - In: The Cornell hospitality quarterly 63 (2022) 4, pp. 465-478
Persistent link: https://www.econbiz.de/10013387220