//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
A grounded theory approach to...
Similar by person
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Consumer behaviour
143
Konsumentenverhalten
136
Hotel industry
49
Service quality
49
Dienstleistungsqualität
48
Hotellerie
48
Customer satisfaction
47
Beziehungsmarketing
46
Relationship marketing
46
Kundenzufriedenheit
42
Corporate social responsibility
30
Hospitality industry
30
USA
30
United States
30
Gastgewerbe
29
Gastronomie
28
Restaurant industry
28
Corporate Social Responsibility
26
Beschwerdemanagement
25
Complaint management
25
Emotion
24
Theorie
22
Theory
22
Experiment
21
Preismanagement
15
Pricing strategy
15
Advertising effects
13
Werbewirkung
13
Dienstleistungssektor
12
Service industry
12
Environmental economics
11
Familie-Beruf
11
Gender
11
Umweltökonomik
11
Work-life balance
11
Arbeitsmobilität
10
CSR
10
Customer service
10
Hospital
10
Krankenhaus
10
more ...
less ...
Online availability
All
Undetermined
206
Free
22
Type of publication
All
Article
391
Book / Working Paper
30
Other
6
Type of publication (narrower categories)
All
Article in journal
237
Aufsatz in Zeitschrift
237
research-article
35
Aufsatz im Buch
21
Book section
21
Arbeitspapier
1
Bibliographie
1
Conference paper
1
Graue Literatur
1
Konferenzbeitrag
1
Non-commercial literature
1
Reprint
1
Rezension
1
Systematic review
1
Working Paper
1
conceptual-paper
1
Übersichtsarbeit
1
more ...
less ...
Language
All
English
345
Undetermined
81
German
1
Author
All
Mattila, Anna S.
280
O'Neill, John
93
McGinley, Sean
37
Hanks, Lydia
24
Wirtz, Jochen
21
Zhang, Lu
18
Gao, Yixing
15
Wu, Luorong
15
Pinto, Diego Costa
13
Hwang, Yoo Hee
12
Andreu, Luisa
11
O'Neill, John W.
11
Yang, Wan
11
Liu, Qing
10
Choi, Choongbeom
9
Fan, Alei
9
Noone, Breffni M.
9
Zhao, Xinyuan
9
Choi, Sungwoo
8
Choi, Sunmee
8
Dogru, Tarik
8
Line, Nathaniel D.
8
Luo, Anqi
8
Shin, Joongwon
8
Shuqair, Saleh
8
Xiao, Qu
8
Miao, Li
7
Ye, Tian
7
Anna S. Mattila
6
Munda, Giuseppe
6
Ro, Heejung
6
S. Mattila, Anna
6
Wei, Wei
6
Xue, Xunyue
6
Herter, Márcia Maurer
5
Kim, Kyungmin
5
Wang, Chen-ya
5
Bolton, Lisa E.
4
Cho, Wonae
4
Kim, Min Gyung
4
more ...
less ...
Institution
All
Inter-American Development Bank
2
Published in...
All
International journal of hospitality management
70
The journal of services marketing
24
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
22
Journal of Services Marketing
21
International journal of contemporary hospitality management
20
International Journal of Contemporary Hospitality Management
17
The Cornell hospitality quarterly
16
Journal of business research : JBR
15
International journal of service industry management : IJSIM
12
Journal of hospitality marketing & management
10
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
10
Tourism management : research, policies, practice
9
Cornell hospitality quarterly : CQ
8
Journal of travel and tourism marketing
8
Journal of service management
7
Journal of Service Management
5
Cambridge journal of economics
4
Journal of service research
4
Managing service quality : MSQ ; an international journal
4
Environmental values
3
Journal of Business Research
3
Journal of retailing
3
The Cornell School of hotel administration handbook of applied hospitality strategy
3
Tourism economics : the business and finance of tourism and recreation
3
Appraisal journal
2
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
2
Economics & philosophy
2
Economics as social theory
2
Environment and Planning C: Government and Policy
2
IDB Publications (Working Papers)
2
International journal of internet marketing and advertising : IJIMA
2
International journal of retail & distribution management
2
Journal of Consumer Marketing
2
Journal of Hospitality and Tourism Technology
2
Journal of global marketing
2
Journal of international consumer marketing
2
Journal of marketing theory and practice
2
Journal of real estate literature : a publication of the American Real Estate Society
2
Journal of retailing and consumer services
2
Journal of revenue and pricing management
2
more ...
less ...
Source
All
ECONIS (ZBW)
273
OLC EcoSci
71
Other ZBW resources
51
USB Cologne (EcoSocSci)
15
RePEc
11
BASE
6
Showing
401
-
410
of
427
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
401
Understanding guests' evaluation of green hotels : the interplay between willingness to sacrifice for the environment and intent vs. quality-based market signals
Chen, Qimei
;
Hu, Miao
;
He, Yi
;
Lin, Ingrid
;
Mattila, Anna S.
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013255925
Saved in:
402
Effects of visual cues and social density on beverage consumption : a field experiment in a bar
Kim, Min Gyung
;
Yang, Hyunjoo
;
Mattila, Anna S.
- In:
The Cornell hospitality quarterly
63
(
2022
)
2
,
pp. 182-194
Persistent link: https://www.econbiz.de/10013256789
Saved in:
403
The impact of supermarket credibility on purchase intention of novel food
Jung, Inhaeng Noah
;
Sharma, Amit
;
Mattila, Anna S.
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013209481
Saved in:
404
Retail crowding : meta-analysis of contextual and cultural moderators
Santini, Fernando de Oliveira
;
Ladeira, Wagner Junior
; …
- In:
Marketing intelligence & planning
40
(
2022
)
1
,
pp. 57-71
Persistent link: https://www.econbiz.de/10013172890
Saved in:
405
Would you like to add a gratuity? : when explicit requests hamper tipping
Dyussembayeva, Shynar
;
Viglia, Giampaolo
;
Nieto-Garcia, …
- In:
Journal of business research : JBR
139
(
2022
),
pp. 908-917
Persistent link: https://www.econbiz.de/10013194295
Saved in:
406
A pathway to consumer forgiveness in the sharing economy : the role of relationship norms
Shuqair, Saleh
;
Pinto, Diego Costa
;
So, Kevin Kam Fung
; …
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013198501
Saved in:
407
The impact of corporate sociopolitical activism (CSA) on brand attitude
Atanga, Barbara Apaalabono
;
Xue, Xunyue
;
Mattila, Anna S.
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014227201
Saved in:
408
The impact of environmental messages on consumer responses to plant-based meat : does language style matter?
Ye, Tian
;
Mattila, Anna S.
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014227202
Saved in:
409
Generation influences perceived coolness but not favorable attitudes toward cool hotel brands
Chen, Feier
;
Quadri-Felitti, Donna
;
Mattila, Anna S.
- In:
The Cornell hospitality quarterly
64
(
2023
)
1
,
pp. 95-103
Persistent link: https://www.econbiz.de/10014229652
Saved in:
410
The impact of product name on consumer responses to meat alternatives
Ye, Tian
;
Mattila, Anna S.
;
Dai, Shanshan
- In:
International journal of contemporary hospitality management
35
(
2023
)
3
,
pp. 1051-1067
Persistent link: https://www.econbiz.de/10013546112
Saved in:
First
Prev
33
34
35
36
37
38
39
40
41
42
43
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->