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A grounded theory approach to...
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Consumer behaviour
143
Konsumentenverhalten
136
Hotel industry
49
Service quality
49
Dienstleistungsqualität
48
Hotellerie
48
Customer satisfaction
47
Beziehungsmarketing
46
Relationship marketing
46
Kundenzufriedenheit
42
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30
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30
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30
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29
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English
345
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Mattila, Anna S.
280
O'Neill, John
93
McGinley, Sean
37
Hanks, Lydia
24
Wirtz, Jochen
21
Zhang, Lu
18
Gao, Yixing
15
Wu, Luorong
15
Pinto, Diego Costa
13
Hwang, Yoo Hee
12
Andreu, Luisa
11
O'Neill, John W.
11
Yang, Wan
11
Liu, Qing
10
Choi, Choongbeom
9
Fan, Alei
9
Noone, Breffni M.
9
Zhao, Xinyuan
9
Choi, Sungwoo
8
Choi, Sunmee
8
Dogru, Tarik
8
Line, Nathaniel D.
8
Luo, Anqi
8
Shin, Joongwon
8
Shuqair, Saleh
8
Xiao, Qu
8
Miao, Li
7
Ye, Tian
7
Anna S. Mattila
6
Munda, Giuseppe
6
Ro, Heejung
6
S. Mattila, Anna
6
Wei, Wei
6
Xue, Xunyue
6
Herter, Márcia Maurer
5
Kim, Kyungmin
5
Wang, Chen-ya
5
Bolton, Lisa E.
4
Cho, Wonae
4
Kim, Min Gyung
4
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Inter-American Development Bank
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International journal of hospitality management
70
The journal of services marketing
24
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
22
Journal of Services Marketing
21
International journal of contemporary hospitality management
20
International Journal of Contemporary Hospitality Management
17
The Cornell hospitality quarterly
16
Journal of business research : JBR
15
International journal of service industry management : IJSIM
12
Journal of hospitality marketing & management
10
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
10
Tourism management : research, policies, practice
9
Cornell hospitality quarterly : CQ
8
Journal of travel and tourism marketing
8
Journal of service management
7
Journal of Service Management
5
Cambridge journal of economics
4
Journal of service research
4
Managing service quality : MSQ ; an international journal
4
Environmental values
3
Journal of Business Research
3
Journal of retailing
3
The Cornell School of hotel administration handbook of applied hospitality strategy
3
Tourism economics : the business and finance of tourism and recreation
3
Appraisal journal
2
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
2
Economics & philosophy
2
Economics as social theory
2
Environment and Planning C: Government and Policy
2
IDB Publications (Working Papers)
2
International journal of internet marketing and advertising : IJIMA
2
International journal of retail & distribution management
2
Journal of Consumer Marketing
2
Journal of Hospitality and Tourism Technology
2
Journal of global marketing
2
Journal of international consumer marketing
2
Journal of marketing theory and practice
2
Journal of real estate literature : a publication of the American Real Estate Society
2
Journal of retailing and consumer services
2
Journal of revenue and pricing management
2
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ECONIS (ZBW)
273
OLC EcoSci
71
Other ZBW resources
51
USB Cologne (EcoSocSci)
15
RePEc
11
BASE
6
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51
The value of location for urban hotels
Valentin, Maxence
;
O'Neill, John
- In:
The Cornell hospitality quarterly
60
(
2019
)
1
,
pp. 5-24
Persistent link: https://www.econbiz.de/10012001665
Saved in:
52
Does paying higher franchise fees command higher RevPAR?
Hua, Nan
;
O'Neill, John
;
Nusair, Khaldoon
;
Singh, Dipendra
- In:
International journal of contemporary hospitality management
29
(
2017
)
11
,
pp. 2941-2961
Persistent link: https://www.econbiz.de/10011799971
Saved in:
53
Evaluating hotel time-to-delivery (TTD) : influencing factors and financial performance
Robert, Jeffrey G.
;
O'Neill, John
- In:
Journal of real estate literature
29
(
2021
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10012626756
Saved in:
54
A multilevel review of hospitality industry work-family conflict research and a strategy for future research
O'Neill, John
;
Follmer, Kayla
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
1
,
pp. 3-44
Persistent link: https://www.econbiz.de/10012155096
Saved in:
55
Toward improving hotel prognostications through the application of probabilistic methodologies
O'Neill, John
;
Bloom, Barry A. N.
;
Sharma, Amit
- In:
The Cornell hospitality quarterly
61
(
2020
)
4
,
pp. 373-378
Persistent link: https://www.econbiz.de/10012307842
Saved in:
56
Predicting lodging demand trends in the U.S. hotel industry
O'Neill, John
;
Ouyang, Yuxia
- In:
The Cornell hospitality quarterly
61
(
2020
)
3
,
pp. 237-254
Persistent link: https://www.econbiz.de/10012259267
Saved in:
57
Appraisal bias in the lodging sector : evidence from CMBS transactions
Singh, Amrik
;
O'Neill, John
- In:
International journal of hospitality management
106
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013383283
Saved in:
58
Hotel room rate discounting during recessionary times : effects by hotel class
O'Neill, John
;
Yeon, Jihwan
- In:
The Cornell hospitality quarterly
63
(
2022
)
4
,
pp. 544-558
Persistent link: https://www.econbiz.de/10013387231
Saved in:
59
Consideration of risk in the implementation of probabilistic prognostications of hotel revenues and expenses
O'Neill, John
;
Bloom, Barry
;
Tang, Khoa
- In:
Journal of hospitality and tourism insights
6
(
2023
)
5
,
pp. 2400-2415
Persistent link: https://www.econbiz.de/10014446437
Saved in:
60
Do brand-affiliated hotels have lower cash-flow risk?
Liu, Peng
;
O'Neill, John
- In:
The Cornell hospitality quarterly
64
(
2023
)
3
,
pp. 363-380
Persistent link: https://www.econbiz.de/10014312210
Saved in:
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