Purpose – The purpose of this paper is to explore the dynamics of the usage of performance measurement (PM) methods and indicators, and this usage's influencing factors in service companies. Design/methodology/approach – The study is based on the contingency theory framework and focuses on...

In recent years, companies have been changing their innovation strategies, as they have realized that original new products can offer a major competitive advantage. Therefore, many companies are focusing on a more closely managed product-innovation process, and have consequently increased their...

Purpose – Business networks have to coordinate each of their partners' goals and expectations, as a lack of partner compatibility and goal incongruence could lead to conflict and opportunistic behavior. These potential problems highlight the relevance of partner selection as a means of...

Purpose – Over the past few years, developments in business analytics have provided strategic planners with promising instruments for dealing with turbulent environments. This study aims to reveal whether or not the application of business analytics in strategic planning contributes to better...

Purpose – The purpose of this paper is to analyse the effect between intangible and tangible (i.e. financial) organizational performance as well as the effects of the crucial influencing factors “trust”, “strategic relevance” and “participation”. Design/methodology/approach –...